Operations Executive

DigitalAsia is looking for a responsible and proactive *Operations & Office Coordinator* who can manage day-to-day office operations, coordinate the internal team, track project progress, and act as a communication bridge between *clients and the technical/marketing team*. This role is ideal for someone who is organized, confident in managing people, good at follow-ups, and capable of ensuring that assigned work is completed on time. ### Key Responsibilities *Team & Project Coordination* * Take *daily work updates from all team members* and maintain task/project status. * Assign and follow up on tasks according to project priorities and deadlines. * Coordinate between SEO, Social Media, Web Development, Design and other technical teams. * Monitor pending tasks and ensure timely completion. * Identify delays or blockers and escalate them to management when required. * Conduct short daily team follow-ups/meetings. * Maintain daily, weekly and monthly work reports. * Ensure the team follows company processes, working hours and internal policies. *Client Coordination* * Act as a *bridge between clients and the internal technical team*. * Understand client requirements and communicate them clearly to the concerned team. * Collect project updates from the team and communicate progress to clients. * Coordinate approvals for creatives, content, websites and other deliverables. * Track client feedback and ensure revisions are completed on time. * Schedule client meetings and follow-ups. * Maintain professional communication through WhatsApp, email and calls. * Escalate technical or commercial matters to management when necessary. *Office Operations* * Manage day-to-day office coordination and administrative activities. * Maintain attendance, leave and basic employee records. * Coordinate meetings and internal schedules. * Maintain important company/project documentation. * Help management ensure smooth daily office operations. *Hiring & HR Coordination* * Assist with hiring whenever required. * Screen CVs and shortlist suitable candidates. * Conduct initial telephonic/HR screening. * Schedule and occasionally conduct first-round interviews. * Coordinate interview schedules with management. * Follow up with selected candidates regarding joining and documentation. * Assist with onboarding new employees/interns. ### Candidate Requirements * Graduate in any discipline. * *1–3 years of experience* in operations, office coordination, client servicing, HR coordination or a similar role preferred. * Strong communication and interpersonal skills. * Must be comfortable *managing and following up with a team*. * Good organizational and multitasking abilities. * Ability to communicate confidently with clients. * Basic understanding of *Digital Marketing, SEO, Social Media, Website Development and E-commerce* will be an advantage. * Good knowledge of Excel/Google Sheets, email and basic reporting tools. * Must be proactive rather than waiting for management to ask for every update. * Ability to handle multiple clients and projects simultaneously. * Candidates from *digital marketing agencies, IT companies or service-based businesses* will be preferred. ### Key Performance Areas The candidate's performance will primarily be evaluated on *on-time project delivery, daily team tracking, reduction in pending tasks, quality of client coordination, timely approvals/follow-ups, office discipline and smooth coordination between management, clients and the execution team.* ### Ideal Candidate We need someone who can essentially become